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CRM Specialist - AB Lindex, Göteborg


CRM Specialist to AB Lindex

Are you passionate about the fashion retail business and have working experience from a CRM position? We are looking for a CRM Specialist to our head office located in central Gothenburg.
What can we offer you?

Lindex is an international retailer and one of the leading omnichannel companies within the fashion industry. We are focusing on digitalization and development of our digital channels. To be a part of Lindex means to be working in an exciting, inspiring and fast changing environment. Of course we have collective agreement and we offer a great discount of our products for our employees. We are a vision and value driven company. We act sustainable, empower each other, seek constant improvement, make business oriented decisions and make it simple. Do you share our values?
Job Description

As a CRM Specialist you will be a part of our Digital Sales Department, working globally with our all our markets. You work with our online customers as well as our store customers. Based on insight you plan activities for optimization and segmentation of the database and you work with recommendations for our markets. You are responsible to optimize and plan the CRM activity, based on customer´s behavior and profitability in line with sales plan. The position also include that you set goals and KPIs for customer activation and acquisition to be able to reach set sales goals.

Examples of your working tasks: continuously improve and develop Lindex CRM business in cooperation with other departments, develop KPIs and regular reporting, analyze and generate conclusions on costumer data.

Are you the one we are looking for?
• Working experience in retail business and in a CRM position
• Good knowledge of CRM systems, preferably Adobe Campaign
• Advanced skills in Google Analytics, very good skills in Excel
• Understanding of databases
• Swedish and English, both spoken and written
• Meritorious: academic degree in business administration or marketing, working experience from an international environment and with an omnichannel approach

To succeed in this role you have a deep understanding of the fashion and e-commerce business. As a person you are driven by numbers and to see the effect on actions taken. You are comfortable in a detail oriented and analytic position. You have the ability to work independently, take initiatives and managing your time to meet set deadlines. Since you will be working in close collaboration with other departments we think that it is important that you are a team player and that you are open minded.
We apply continuous selection in this recruitment process, which means that we might closed the process before the set ending date. If this position is of interest – please do not wait to send us your application! We accept CV in Swedish or in English.


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Retail Knowledge | Rekrytering & Bemanning